> Special initiatives

Tamil Nadu State Health Transport Department

Special initiatives


          HICORP, an acronym for Health department vehicles Information and Complaint Redressal Programme has been launched and implemented by this Department to provide a single window grievance redressal and information providing facility for the Medical Officers and Drivers for the proficient maintenance and hassle free operation of Health and Family Welfare Department vehicles plying in the State. The concerned stake holders utilize this platform to register and resolve all the vehicle related problems by sending a Short Message Service (SMS) to the HICORP Helpline No. 94896 21111.This is a first of its kind 24x7 free of cost facility run by a Vehicle Maintenance Government Department. This significant initiative taken by this Department for maximum and effective utilization of vehicles has been appreciated by the entire Medical Fraternity.

Salient features of HICORP :

  • 24 x 7 round-the-clock facility.
  • Single window to register complaints / requests and to seek information.
  • One stop solution for issues faced in the Repairs, Maintenance and Operation of Vehicles.
  • Request for any Technical and Statistical Information could be placed.
  • Road side assistance offered.
  • No charges will be collected for the service offered.
  • Clarification for any queries with regard to record maintenance including Log Book maintenance could be obtained.

Data Base Programme :

          A Vehicle Management Data Base Programme has been designed and developed by this Department with In-House resources and Manpower. Efficient Monitoring of repair works along with computerized generation of reports are being effected and useful data are being collected due to the implementation of the said programme across all the District and Regional Workshops of this Department.